Sizing

Bespoke Sizing
How to Measure Your Head Size

To determine your head measurement, you will need a sewing measuring tape.

Wrap your tape gently around where you wish your hat to rest. Do not pull your tape measure too tightly unless you want your custom made hat to be as tight.

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Delivery

Free Status Updates
Free shipping worldwide

Processing times
Currently, our processing times are:
3-5 weeks for hat orders

Estimated delivery times
North America: 3-5 business days
Europe: 1-5 business days
Australia, New Zealand, and Oceania: 3-7 business days
Asia Pacific: 3-7 business days

Exceptions may apply, depending on your location.

Returns

Quality Guarantee
We gladly accept returns

You have 30 days after receiving your item to request a return.

We will make every effort to create your hat precisely as you imagined it and to standards and proportions appreciated by clients over the years.

If your hat is different from what you requested, please notify us within 24 hours of receiving it, and we will correct our error at no charge.

The FIREFLY

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